My Latest Resume

Contact Details

Email id: dharmeshtripathi@engineer.com


Summary

Currently working with IBM Global Services (I) Pvt Ltd since November 2004 in
Telecommunications domain on billing system, Portal Infranet. Earlier I had been working with Patni Computers Systems Ltd for 2 years. I have done my B.E (Computer Science) from Birla Vishvakarma Mahavidyalaya, Sardar Patel University, Gujarat. I have always been an enthusiast for applying the knowledge and skills I have learned in this field for the development and progress of mankind. During my tenure at Patni Computer Systems, which is a SEI-CMMi Level5 organization and IBM Global Services (I) Ltd, which is a Fortune 500 organization; I have learned to manage processes and people working with me.
I am an Application Programmer and an Open systems development professional having Sound domain on Telecom Billing, functional experience in the design of relational database applications and the implementation and support of complex systems on Open systems technologies. Total software experience of 2 years and 6 months.

My technical abilities are complemented by sound communication and user interaction abilities.

Employers

Current Employer IBM Global Services (I) Pvt Ltd. (From Nov 2004 till date)

IBM strives to lead in the invention, development and manufacture of the industry's most advanced information technologies, including computer systems, software, storage systems and microelectronics.
IBM translates these advanced technologies into value for our customers through our professional solutions, services and consulting businesses worldwide.



Previous Employer Patni Computer Systems Ltd (From Nov 2002 to Nov 2004)




Systems Integration (Business skills)

• Successfully managed sign off, compliance, release processes and procedures for many systems integrators and projects including Patni Computers Systems Ltd , IBM Global Services, and Vodafone
• Successfully ran many customer workshops and customer presentations
• Authored many "systems integrations" documents such as Functional Specifications, Design Specifications and Interface Agreements.
• Experienced in interviewing and hiring outstanding project team members and contractors.
• Experienced in leading applications and teams.


Technical Skills

Language C, C++, Java, UNIX shell scripting and PL-SQL.
OS/Environment UNIX, Windows NT
Tools Autosys job scheduler, crontab jobs scheduler in Unix, Microsoft Visual Safe Source
Products/Applications
• Extremely familiar with Telco Billing Systems focusing mainly on Portal Infranet (over 1 years experience) and IntegRate (Billing system and Pipeline Rating Engine)
• Experienced with: BEA WebLogic, Apache, Tibco BusinessWorks, Tomcat, Microsoft Visio, Siebel, Siebel UAN, IPlanet, JRUN, IBM Websphere, Webmethods, WBI, Tivoli Work Scheduler

Professional Profile

Employer : IBM Global Services (I) Pvt Ltd.
Designation : Application Programmer
Date of Employment : Nov 2004 Till Date

Previous Employer : Patni Computer Systems Ltd.
Designation : Software Engineer
Date of Employment : Nov 2002 to Nov 2004.


Project Information

Project 1 Vodafone SAM Application (Asia Pacific-Australia, N Z and Fiji)
Employer IBM Global Services (I) Pvt Ltd
Type Maintenance, Enhancement
Title Programmer
Platform HP-UNIX
Application Portal Infranet 6.7
Technology/Software UNIX shell programming, Oracle and C, IScripts and Irules.
Client Vodafone Australia and New Zealand
Duration Dec 04 till date

Portal Infranet is a billing solution which serves as a complete, end-to-end billing solution for Vodafone Australia-New Zealand which is a communications and information service provider, enabling her to retain profitable customers, increase average revenue per user, quickly launch new and enhanced services, and leverage assets to increase shareholder value. With Portal Infranet, service providers can more effectively manage their core business and enhance its profitability while offering popular, higher-margin voice, data, and content services.

Responsibilities
• Detailed analysis and resolution of the issues regarding Rating, Billing of CDRs (Call Detail Records) files and providing end to end solutions.
• Performing Billing Systems Integration of Portal Infranet 6.7, Siebel and IBM WBI to Replace the legacy billing and customer management system (over 10 million total subscribers)
• Analysis, Bug –fixing of the tickets/issues regarding Rating, Billing, Invoice generating utilities (CMMPs, CMs, DMs).
• Maintenance of the Oracle database on the Infranet billing system, which manages the data for the customers’ information, their activity/usage information and product catalogs.
• Usage, analyses of the Client Tools for infranet like Pricing Center, Developer Center.
• Mentoring and guiding the infranet Production Support Team at Vodafone, Auckland in understanding the overall functionality of Infranet and Pipeline in detail.
• System Monitoring, alarm monitoring, Suspense Management, CDR reprocessing Revenue Assurance reporting.

Project Information

Project 2 Alliance GEN III
Employer Patni Computer Systems Limited, India
Type Development, Maintenance.
Title Programmer
Platform Windows NT 4.0 Server, UNIX Sun Solaris
Technology/Software PL-SQL, and C.

Client General Electric Card Services, USA.

GE CARD Services is involved in the business of credit card services to its customers. It uses various operational systems consisting of Oracle Databases at the backend and GUI at the front-end. To enable its managers to make better decisions, the company maintains a database for its customers, which consists of various tables and views. The Alliance GEN III project involves the design, development, and testing and ongoing maintenance of these databases. Specifically it involved the automation of process of loading records from flat files received from an existing GE mainframe server into the Alliance Oracle table on daily basis. I was a part of the team. I had taken up the role of coordinating technical requirements, design document creation, coding and testing.

Responsibilities
• Detailed analysis of the requirements.
• Map the user requirements with the operational systems.
• Design the tables using schemas.
• Develop the extract in C language , and required views and tables in PL-SQL

Project Information

Project 3 Amex Chargeback
Employer Patni Computer Systems Ltd
Type Maintenance - Enhancement
Role Programmer
Platform UNIX
Technology/Software C, UNIX shell scripts, PL-SQL
Duration
Client GE Card services

The scope of this project is to Digitize and standardize the process for ticket retrievals and chargebacks for AMEX (a client for General Electric). It involved accepting for file feeds from AMEX (a third party server) providing ticket retrieval information to a UNIX server and transferring it to a Mainframe server.

Responsibilities:
• Detailed analysis of the requirements.
• Creation of Design Documents.
• Coding
• Creating Test Cases and testing.

Project Information


Project 4 Software Currency
Employer Patni Computer Systems Ltd
Type Maintenance - Enhancement
Role Programmer
Platform UNIX
Technology/Software C, UNIX shell scripts, PL-SQL
Duration Nov 2003 to May 2003
Client GE Card services

The scope of the project is to upgrade all midrange system software and corresponding applications to vendor supported releases (from ORACLE 7i to ORACLE 9i and Unix version sun solaris 5.5 to 5.8 ) in order to deliver environments that are fully supported by vendors and compatible among all system software including the Unix scheduler crontab to AUTOSYS .My team along with the GE Consumer Finance business will be involved to install/upgrade software, convert application codes, perform application testing and migrate development, QA and production system.

Responsibilities:
• Detailed analysis of the requirements.
• Creation of Design Documents.
• Coding
• Creating Test Cases and testing



Project Information

Project 5 AFFN/Accel PIN Debit Cards
Employer Patni Computer Systems Ltd
Type Maintenance - Enhancement
Role Programmer
Platform UNIX shell programming
Technology/Software C, UNIX shell scripts, PL-SQL
Duration
Client GE Card services

The purpose of this project is to transfer the monthly and daily reports available on the FiServ (a third party UNIX server) to DMZ (UNIX server) mainframe server and pushing it to another Transit (UNIX) server using FTP scripts and UNIX shell scripts. Finally the scripts are push to Mainframe server using ndm scripts.

Responsibilities:
• Detailed analysis of the requirements.
• Creation of Design Documents.
• Coding
• Creating Test Cases and testing.


Tools
Autosys JOB Scheduler:-
Unicenter Autosys Job Management Web interface 4.5 is web-based portal by Computer Associates International, Inc. I have used its different features that monitor, manage and control the jobs on UNIX servers. The following features have been extensively used throughout different projects:-
• Monitoring, administrating, and reporting of jobs.
• Alarm monitoring and managing across multiple instances.
• Sent event Actions and reporting from graphical views.
• Monitor Event Process Log.
• Job run statistical report.

Technical Memberships:-
I have been an Active member and giving Online help for programmers on the following forums.

1.) Unix Discussions forums
2.)Autosys job scheduling discussions forums

Achievements
Runner up: - Inter-house Table tennis tournament at Gnyan Dham School Vapi.
Runner up: - Inter college G.K QUIZ competition
Runner up: - Club Patni annual carom tournament at Patni Computers systems Ltd.
Our team was recognized as a Dream Team Award winner at Patni Computers systems Ltd.
Was ranked in top 8% out of the 125,000 appeared in the Common Admission Test (CAT) conducted by the Indian Institute Managements.

Education

I have done my B.E (Computer Science) and secured first class percentage marks from Birla Vishwakarma Mahavidyalaya, Sardar Patel University, Gujarat.